Terms & Conditions


NOTICE. PLEASE READ THESE TERMS & CONDITIONS CAREFULLY. BY ACCESSING THIS WEB-SITE AND/OR PLACING AN ORDER WITH aclick.ca (Aclick Inc.)

YOU AGREE TO BE BOUND BY THE TERMS & CONDITIONS STATED BELOW. IF YOU DO NOT AGREE TO THE TERMS & CONDITIONS STATED BELOW,

PLEASE DO NOT ACCESS THIS WEB-SITE. aclick.ca (Aclick Inc.) RESERVES THE RIGHT TO CHANGE, MODIFY OR AMEND THESE TERMS AND

CONDITIONS WITHOUT ANY NOTICE.


LIMITATION OF LIABILITY


In no event shall aclick.ca (Aclick Inc.), or its licensors, suppliers, or vendors, their officers, directors, employees, or agents, be

liable for any special, incidental, indirect, or consequential damages of any kind, or for any damages whatsoever resulting

from loss of use, data or profits, whether or not aclick.ca (Aclick Inc.),   has been advised of possibility of the damage, arising out of

or in connection with the use or performance of the site or of failure to provide services that you order from aclick.ca (Aclick Inc.), 

or its affiliates, including without limitation, damages arising from mistake, omission, virus, delay, or interruption of

service. In no event shall aclick.ca (Aclick Inc.),  be liable or responsible for any damages or consequences arising from or related to

your inappropriate or unauthorized use of the site or its content.


OFFICE HOURS

Our office hours are 10:00 AM to 6:00 PM EST Monday - Friday.


TURNAROUNDS

Note that it is most jobs that are available at our estimate time, but we do not garuantee that.

Various other factors such as equipment failures,technical difficulties, large production days, or anything else outlined

under the "ORDER SHIPPING AND DELIVERY" section of this document may impede on our turnaround time.


RETURNS / REFUNDS

Since all orders are unique to the customer, All Sales Are Final. If we verify that we made an error, we will re-print the

order. No Refunds or Credit.

Customer must notify aclick.ca (Aclick Inc.),  within 5 business days of order acceptance to notify any defects discovered in the ordered

product or the claim will be denied. In order to receive replacement Customer must return 100% of the received product within

15 days (on their own expense) from the time when the ordered product delivery was taken.

We will only take products back if there are defects or if specifications are not met as long as they are specifications that

we have agreed to do on the signs. Any specifications you place during the order will appear on your invoice. These

specifications are used as a reference and NOT a sales order.
This is for the sake of honesty and quality control.aclick.ca (Aclick Inc.) will not assume that a product is printed incorrectly based

solely on a customer's word and quality control needs to examine the product in person to determine the cause of the print

error. This is to increase our quality and to best serve our customers.


CUSTOMER CONTENT

You understand that all information, data, text, photographs, graphics, messages or other materials ("Content") are the sole

responsibility of the person from which such Content originated. This means that you, and not aclick.ca (Aclick Inc.) , are entirely

responsible for all Content that you use from aclick.ca (Aclick Inc.),  Gallery or send, upload, post or transmit via the Service.

Recognizing the global nature of the Internet, you agree to comply with all local rules regarding online conduct and

acceptable Content. You agree to not use the Service to send, upload, post or otherwise transmit any Content that contains (i)

child pornography or anything indecent, homosexual, obscene, lewd, lascivious, filthy or vile; (ii) a threat to kidnap or

injure a person, a threat to injure the personal property or reputation of another person, a threat to accuse any person of a

crime, a threat to inform another that a person has violated any law, or a threat of blackmail/extortion;

(iii) any matter advocating or urging the violation of liberties granted to living beings by their creator; (iv) any

defamatory remarks directed any individual person; or (v) any content that infringes the intellectual property rights or other

proprietary rights of aclick.ca (Aclick Inc.),  or any third party does not control posted by Customers and does not guarantee the

accuracy, integrity or quality of the Content Under no circumstances will aclick.ca (Aclick Inc.),  be liable to you in any way for any

Content you may be exposed to that you may find offensive, indecent or objectionable. Products and services are provided for

your personal use only. You agree to abide by these terms of service and not to use these products and services or related

messages for any unsolicited or unauthorized advertising, promotional materials, "junk mail," "spam," "chain letters,"

"pyramid schemes," or any other form of solicitation.

You acknowledge that aclick.ca (Aclick Inc.)  does not pre-screen Content, but that aclick.ca (Aclick Inc.),  and its affiliates shall have the right

(but not the obligation) in their sole discretion to remove any Content that violates the terms of service or may otherwise be

objectionable. You further acknowledge and agree that aclick.ca (Aclick Inc.),  may preserve Content and may also disclose Content if

required to do so by law or in the good faith belief that such preservation or disclosure is reasonably necessary to: (a)

comply with legal process; (b) enforce the terms of service; (c) respond to claims that the Content violates the rights of

third-parties; or (d) protect the rights, property, or personal safety of aclick.ca (Aclick Inc.) , its users and the public.

In addition, aclick.ca (Aclick Inc.), does not ask for verification of the products or services you are requesting in regard to your

official affiliation with the organization you are claiming to represent. We will process your order, however aclick.ca (Aclick Inc.), 

will not be held liable for any and everything that happens in regards to fraudulent use of products purchased.


GOVERNING LAW

aclick.ca (Aclick Inc.),  is based in Toronto, Ontario, Canada and all transactions take place on aclick.ca (Aclick Inc.) 's. Any legal action or

proceeding relating to or arising from your access to or use of this Site shall be instituted in Toronto, Ontario. You agree

to submit to the jurisdiction of the city of Toronto, Ontario and Canada, their courts and agree that venue in these courts is

proper in any such legal action or proceeding.


INDEMINITY

You agree that you shall indemnify and defend aclick.ca (Aclick Inc.),  and all parties from whom aclick.ca (Aclick Inc.),  has licensed portions of

Content, and their directors, officers, and employees, against all claims, liability, damages, costs and expenses, including

reasonable legal fees and expenses arising out of or related to (i) your breach of these Terms of Use or (ii) any suit, claim,

or demand arising from or relating to any text, photograph, image, graphic or other material you incorporated into Products.


ORDER APPROVAL

Customer is fully responsible for final proof and layout approval prior to the printing process.

aclick.ca (Aclick Inc.),  is NOT LIABLE for errors in a final product caused by any of the following reasons:
Misspelling, Graphics, Bleeds, Grammar, Damage Fonts, Punctuation, Wrong cuts, Incorrect or Missing Folds, Die Lines, Crop

Marks, Transparency, Overprint, Finished Product Size. We DO NOT make any changes on customer files.


CUSTOMER SUBMITTED ARTWORK OR GRAPHICS

All artwork or designs and images should be provided in CMYK format. aclick.ca (Aclick Inc.),  is not responsible for any color shift that

occurs in conversions from RGB to CMYK or PMS Pantone colors to CMYK color modes.

All artwork, designs and images must be provided in minimum of 150 DPI and CMYK/RGB color mode. aclick.ca (Aclick Inc.),  is not

responsible for images printed as fuzzy, distorted or pixilated due to customer provided artwork.

aclick.ca (Aclick Inc.) will do everything in their power to make sure the prints come out as good as they can.


COLOR PROOFING & MATCHING

aclick.ca (Aclick Inc.),  is not liable for color matching or ink density on screen proofs approved by the customers. Screen proofs will

predict design layout, text accuracy, image proportion and placement, but not color or density.

Application of UV Coating may effect or change the appearance of the printed colors.aclick.ca (Aclick Inc.),  is not liable for the final

color appearance of a UV product.


ORDER CANCELLATION

aclick.ca (Aclick Inc.),  will be happy to help you cancel your order prior to printing. However, orders may be eligible for cancellation

upon request via email. Our Customer Service Team will inform you of any cancellation charges depending on the stage of the

order.

Orders may not be cancelled or refunded once they have been printed or any process thereafter. Absolutely no refunds will be

issued once an order has been any process thereafter, including but not limited to Printing, Coating, and / or

Finishing. 
Once the order has been placed successfully, no refunds are issued for the logo and/or Graphic design services.

aclick.ca (Aclick Inc.) is not responsible for any duplicated orders that are placed on our web site due to the customer mistake.


RUSH PROCESSING

Rush processing may be available upon request. Additional fees may apply to a rush processing job. The fees and the ability to

produce a rush job will depend on numerous things, including: setup time; the time of day you are placing the order; the size

(sq feet) or the order, and the other orders we are producing that day..


RE-ORDERS

aclick.ca (Aclick Inc.)  is hereby notifying customers that due to system requirements all electronic files for job orders will not be

kept in our system for more than 30 days after order date. Due to this limitation we no longer accept re-orders of previously

printed jobs. All files need to be re-submitted every time an order is placed. We apologize for any inconvenience this may

cause. If you have any questions please contact our customer service department.


ORDER SHIPPING AND DELIVERY

aclick.ca (Aclick Inc.),  will always act to make sure that any production difficulties do not delay delivery schedules. In no case shall

aclick.ca (Aclick Inc.),  be liable for any consequential or damages resulting from any delay in shipment or delivery.

All aclick.ca (Aclick Inc.),  customers agree not to hold aclick.ca (Aclick Inc.),  liable for delays in shipments caused by weather conditions,

shipping company delays, international customs issues or any other circumstances beyond aclick.ca (Aclick Inc.), 's direct control.

aclick.ca (Aclick Inc.),  shipment and delivery dates are calculated based upon estimates provided by our suppliers.

aclick.ca (Aclick Inc.),  will always act to make sure that delivery schedules are met. However, unexpected equipment failure, malfunction

and or technical problems may delay the printing process. In case of delay caused by technical difficulty, rush charges/fees

will be refunded or waived where applicable. However, technical difficulty will not be the grounds for order cancellation or a

refund.

aclick.ca (Aclick Inc.),  will not be held liable for any and all “Acts of God” which may impede on our ability to process and ship your

order. Acts of God includes anything that is out of human control or prevention. This includes, but is not limited to,

flooding, earthquakes, impromptu end of life for aclick.ca (Aclick Inc.) management, epidemics, plagues, tornados, hurricanes, rapid

climate shift, fire, lightning strikes, or a change in the earth’s gravitational pull.

In addition, aclick.ca (Aclick Inc.),  will not be held responsible for any and all “Acts of Society” which may impede on our ability to

process and ship your order. Acts of Society includes anything that is created by other humans that is beyond our control (of

both the labor and management) and will hinder our work process. This includes, but is not limited to, acts of war, foreign

invasion, acts of terrorism, heinous criminal acts (such as arson or murder), sabotage on our equipment, computers, or

vehicles, bio terrorism/anthrax, labor strikes, management lockouts, being denied physical entrance to our work place by any

means (a riot, mob, motor vehicle has crashed into our building, the building is surrounded by a blockade, etc), or any

changes in the local, state, federal, or global political spectrum and all legislative, executive, or judicial law enacted by

these bodies that may affect our work.

aclick.ca (Aclick Inc.),  can only use its own shipping account and will not use customer provided account numbers for any couriers.

Orders must be shipped at whole quantities and may not be split up.


PAYMENT AND PROCESSING

aclick.ca (Aclick Inc.) will not process any order until we have received payment for it, that means that your credit card is charged when

you place your order with us, not when it ships. Please understand if there are any other charges we will contact you to

charge your card again either over the phone or online. We do NOT keep your credit information on hand for any reason, once it

is charged it goes through our credit card processor.


SHIPPING ERRORS & LOST PACKAGES

Lost or damaged claims can only be filed for shipments over $50.00 in value and can only be done after 30 days from package

shipment. aclick.ca (Aclick Inc.),  is not responsible for 3rd party shipping errors, omissions or damaged shipments.


CUSTOMER SUPPLIED INCORRECT ADDRESS

When a package is not delivered due to an error made by the customer in submitting the proper shipping address, aclick.ca (Aclick Inc.), 

will reship the package with corrected address and charge an additional shipping fee for the shipment.
 

TECHNICAL DIFFICULTIES

In the event of technical difficulties pertaining to aclick.ca (Aclick Inc.), we can not be held liable for any technical difficulties

that are the result of error on part of the hosting company, the upstream provider or the end user. For example, issues or

mistakes with the hosting account services. End user issues including operating system faults, virus or spyware problems,

browser incompatibilities are not the responsibility or problem of aclick.ca (Aclick Inc.),  We recommend that you keep all of your

software and virus definitions up to date to successfully avoid any issues.


REFUSAL OF SERVICE

We reserve the right to refuse service without disclosing a reason.

These terms of service were last modified on Nov 1st, 2018.